Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
Volunteer Engineers and Scientists bring STEM activities to classrooms in Tuolumne County San Francisco, CA — The San Francisco Public Utilities Commission’s (SFPUC) and its social impact partners, Stantec, Wood Group PLC, McMillen Jacobs Associates, and Black and Veatch will once again participate in Tuolumne County’s annual Engineers and Scientists in Schools Week, taking place from March 9 – 13. During the program, scientists and engineers will visit nearly 50 classrooms throughout Tuolumne County, where they will lead interactive science, technology, engineering and math (STEM) activities
SFPUC water installed in department offices with limited access to drinking water San Francisco, CA —New reusable five-gallon containers featuring tap water from San Francisco’s water system are being installed in City Hall this week as part of a pilot program to provide City departments with more access to the water services managed by the San Francisco Public Utilities Commission (SFPUC). “We offer delicious, fresh-tasting water to more than 2.7 million customers—and now it is time we expand our services at City Hall,” said SFPUC General Manager Harlan L. Kelly, Jr. “With our product, you
The Our City, Our Power campaign will showcase the benefits of the City’s multi-billion-dollar offer to purchase PG&E assets and absorb the costs of one of the state’s oldest electric systems San Francisco, CA —After Governor Newsom recently demanded sweeping reforms to PG&E and said the utility, in its current form, “no longer exists,” and Senator Wiener’s bill announced this week to turn PG&E into a publicly-owned utility, the City and County of San Francisco has launched the Our City, Our Power, a new campaign highlighting San Francisco’s ongoing plans to take control of its energy future
SFPUC-Owned Southeast Community Center to provide community meeting rooms, green space, and a wide range of services San Francisco, CA —The San Francisco Public Utilities Commission (SFPUC) has begun construction on the new Southeast Community Center in the Bayview neighborhood. Owned and operated by the SFPUC, the center will provide community meeting rooms, two acres of green space, and a wide range of social services, including low-cost child care. “The people of Bayview Hunters Points shared with us their vision for a community center in their neighborhood, and we have heard their message
In its new reorganization plan, PG&E outlines strategy for emerging from bankruptcy with $35.4 billion in debt—65% more debt than the company holds today San Francisco, CA —With evidentiary hearings underway this week on PG&E’s proposed plan of reorganization for exiting bankruptcy, the City and County of San Francisco has submitted testimony to the California Public Utilities Commission raising concerns about the tens of billions of dollars in debt the utility plans to take on—and casting doubt on whether PG&E can meet the standards of the state’s new wildfire liability law, including the law
Centerpiece sculpture selected for Bayview neighborhood SFPUC-owned community site at 1550 Evans Avenue San Francisco, CA — Celebrated artist Mildred Howard has been selected to create a sculpture that will be a centerpiece of the San Francisco Public Utilities Commission’s (SFPUC) new Southeast Community Center (SECC) in the Bayview neighborhood that is slated to open in 2021. Howard was chosen by an Artist Review Panel comprised of SFPUC and community representatives, Bay Area arts professionals, and Commissioners from the San Francisco Arts Commission (SFAC) and the Southeast Community
Bayview Phoenix Fund will provide $500,000 to local businesses impacted by coronavirus outbreak San Francisco, CA –The San Francisco Public Utilities Commission (SFPUC) and its Social Impact Partners, Mayor London N. Breed, Supervisor Shamann Walton and the Office of Economic and Workforce Development (OEWD) have established a new $500,000 grant program to support small, locally owned businesses in the Bayview neighborhood. The grant program, called the Phoenix Fund, is a Bayview Small Business Resiliency Fund that aims to support entrepreneurs impacted by the coronavirus outbreak. “Our small
Annual Document Details Exceptional Steps Agency Takes to Make Water Safe and Healthy for Residents and Businesses San Francisco, CA – The San Francisco Public Utilities Commission (SFPUC) has released its 2019 Water Quality Report , which details the efforts the agency has taken to ensure safe and healthy water for the 2.7 million customers it serves in the Bay Area. “We are in the midst of a global pandemic and with that, comes a lot of misinformation, which is why it is important for our residents and businesses to understand just how safe our drinking water is,” said SFPUC General Manager
Initiative will provide discounts of up to 35 percent for residential customers impacted by COVID-19 pandemic San Francisco, CA –The San Francisco Public Utilities Commission (SFPUC) today announced an emergency community assistance program to help residential customers struggling to pay their water, sewer and Hetch Hetchy power bills during the COVID-19 pandemic. “Each week brings a devastating new update to our country’s unemployment figures and creates economic hardships that we cannot ignore,” said SFPUC General Manager Harlan L. Kelly, Jr. “By providing discounts on the critical services