Due to Covid-19, we currently are not conducting in person, indoors Water-Wise Evaluations inside of homes, apartment buildings and other facilities. We are conducting Phone Consultations and outdoor evaluations.
Now offering Water-Wise Phone Consultations to SFPUC account holders!
We are offering a personalized call to assist you with questions you may have regarding your water consumption, leaks, and indoor and outdoor water conservation best practices.
If you haven't applied for conservation assistance online before, you'll need to register first at the link above. Registration is quick; make sure you know your SFPUC Water account number, which you can find on your bill. If you do not have access to a computer, you can leave us a message at (415) 551-4730 and we will call you back to schedule your phone consultation.
Please be prepared with the following information:
- Water account number and property address
- Phone number and email address for the person who will be on the phone
- Any water use issues: i.e. leaks, sudden increase in water use, etc.
- Number of bathrooms and toilets in the property
- Number of floors, dwelling units and when applicable, type and locations of business
- Outdoor landscaping: the approximate square footage of the irrigated landscape and whether it is watered by hand or by an irrigation system
Outdoor Water-Wise Evaluations
We are resuming outdoors, no contact Water-Wise landscape evaluations (also referred to as landscape assessments). This Water-Wise landscape evaluation can help you increase the efficiency of your irrigation system and landscape. Please be aware that employees will not enter any portion of the residence, including a garage, and will need access to the residential yard from outside. Only irrigation controllers located and installed outdoors will be operated by the inspector. Poor air quality from smoke may require us to reschedule the appointment.
Due to Covid-19 concerns, SFPUC staff and customers must follow Health & Safety Protocols to participate in an onsite Water-Wise Landscape Evaluation. Customers requesting an evaluation are required to read and agree with these protocols. Apply online here, under the Water-Wise program.
What Our Water-Wise Landscape Evaluation Covers
A periodic checkup of your in-ground irrigation system is a good practice to ensure your landscape receives the optimum amount of water in the most efficient manner. We recommend running your system once a month to identify any leaks or breaks and to pinpoint the areas of your landscape that require additional attention. We can set up an irrigation system checkup to show you best maintenance practices you can perform, as well as provide tips to help you fix issues before they show up on your water bill. A well-maintained irrigation system is vital to your landscape health, saving you water, time, and money. Please be aware that Employees will not enter any portion of the residence and will need access to the residential yard from outside. Only irrigation controllers located and installed outdoors will be operated. During your onsite Water-Wise Landscape Evaluation Assessment, a water-efficiency representative will:
- Confirm your irrigation timer is operating properly and scheduled according to your plant needs, system design, and season
- Observe the operation of your irrigation system, station by station, and check for the most common locations for leaks, clogged emitters, and faulty sprinkler heads
- When possible, perform minor on the spot adjustments to sprinkler heads, drip emitters, and irrigation timer’s that will have immediate water saving results
- Help you isolate timer stations that have major leaks and shut off the irrigation to that zone until repairs are made
- Provide gardening and landscaping guides
After your assessment, we will provide you with a summary report outlining recommendations to improve your system’s efficiency, adjustments we performed during the irrigation system checkup, and estimated water savings associated with replacing or upgrading your system.
Large Landscape Irrigation Systems
For landscapes greater than a half-acre, we offer the Landscape Technical Assistance Program (LTAP). LTAP identifies water saving opportunities in a landscape area that can improve irrigation efficiency, reduce water use, and save money.