Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.

Who We Are

We are a dedicated team of your neighbors who support you with essential services, including top quality drinking water, green power, and safe wastewater management.

We are the San Francisco Public Utilities Commission, and we provide top quality drinking water and wastewater services to the city of San Francisco, wholesale water to three Bay Area counties, and clean, reliable energy to San Francisco residents, businesses and municipal departments. Our team of 2,300 people strives to work in harmony with environmental and community interests, and we are dedicated to protecting and sustaining the resources entrusted to our care.