Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at Learn more or review active service alerts.

Design Guidelines & Standards

Choose an area below to learn more about the guidelines, standards, and regulations we require to ensure quality and protect the environment. 

If you need a permit for a small business, you may qualify for expedited review under Proposition H. Visit the Prop H website for more information.

Asset Protection Standards Residential Water Submetering
Commercial Water Conservation Sewer Lateral Installation Standards
Cross-Connection Control Sewer/Wastewater Pretreatment
Fire Hydrants Stormwater Management
Fire Service Connections Street and Pedestrian Lighting
Hetch Hetchy Power Water Main Installation
Onsite Water Reuse Water Well Use
Recycled Water Use Water Efficient Landscape
Residential Water Conservation