Active Alerts

Flood and high wind watch for San Francisco. 

For your safety, avoid driving or walking through standing water at all cost.
Please be cautious of manhole covers that may have been dislodged. Report dislodged manhole covers to @SF311. 

Emergency Operations Center (EOC) Activated

The City has activated the Emergency Operations Center (EOC) to coordinate citywide operations, such as clearing storm drains, responding to hill slides, distributing sandbags, and ensuring residents are informed.
Report non-life-threating storm issues to 311, such as:

  • Clogged catch basins
  • Non-life-threatening street and residential flooding
  • Sewer backups or wastewater odors
  • Downed trees

Read more about what to do before and during the storm.

Stay safe and avoid unnecessary travel.

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Accounts & Services

Hello, neighbor! We are proud to share this beautiful city with you. How may we help you today?

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Account Services

Start or stop your service for water, sewer, or power; learn about your bill; and explore payment options.

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Bill Relief

Apply for our programs to lower your utility bill. 

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Sign Up for Savings

We strive to make our services affordable. Check out these rebates, incentives, and assistance programs that can help you save money.

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Rates for Water, Power, and Sewer

We are transparent about our rates and process. Learn more here.

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Water Quality

Our city is fortunate to have some of the best water in the U.S., and we rigorously protect and test the safety of your water.

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Report a Problem

Let us know what’s wrong and our team will get on it.

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About Your Bill

We are committed to keeping your bill affordable. Our city-appointed Rate Fairness Board reviews all proposed rate changes and holds public meetings to keep you informed.

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Service Installations

Our professional team can help with the installation of your water, power, and sewer connections. Need a hydrant meter or require additional water or sewer capacity? We can assist with that too.