Active Alerts

There are no alerts at this time. If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at
Young man working on his laptop

Account Services

We are here to help you.

Follow these simple steps to start or stop your service.

We make it easy to set up automatic payments, or make a payment online, by phone, or in person.

Set up and manage your online account, view rates, and learn about rebates, incentives, and assistance programs to help you save.

Get help with your water meter, reading your bill, and learn about charges and terms.