Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
By enlisting in California Community Power, CleanPowerSF will join combined clean energy buying power and expand its access to cost-effective clean energy resources San Francisco, CA – CleanPowerSF, one of the San Francisco Public Utilities Commission’s (SFPUC) renewable energy programs, has officially joined California Community Power , a coalition of organizations that will provide San Francisco with greater access to procuring cost-effective new renewable energy and reliability resources and services as it continues to deliver clean, affordable energy to its customers. By becoming a member
Measure will bolster agency’s existing conservation and water reuse efforts San Francisco, CA – With dry weather conditions continuing to persist throughout California, the San Francisco Public Utilities Commission is asking for a 10 percent voluntary reduction in use from its irrigation customers and a similar request for City departments, while reminding San Franciscans to maintain efficient use and avoid water waste indoors and outside. “This year is the second dry year in a row for the State of California and we must do what we can to make the most of our water supplies in case this trend
Initiatives provide discounts of up to 35 percent for residential customers and up to 20 percent for small businesses and nonprofits impacted by COVID-19 pandemic San Francisco, CA –For the third time, the San Francisco Public Utilities Commission (SFPUC) is extending its Emergency Residential Community Assistance Program, which is designed to help residential customers struggling to pay their water, sewer and Hetch Hetchy power bills during the COVID-19 pandemic. The program, which launched in May in 2020, was set to expire in June 2021, but will be extended through March 2022, as families