Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
Camaraderie and teamwork are key facets of any engaging workplace. Former “solo worker” Simon Pan first discovered his unexpected value and joy for collaboration as a CityWorks summer intern working at the SFPUC’s Southeast Treatment Plant. “At Burton [Phillip and Sala Burton Academic High School] I always worked alone, I was a solo person. With CityWorks, I saw how engineers communicate and collaborate with each other to make a project a success. I realized that working together is fun and that I actually wanted that same type of positive, collaborative working environment in my own career.”
As the state continues to grapple with dry weather conditions, the San Francisco Public Utilities Commission is expanding its innovative Leak Alert program, which notifies customers of continuous water use. The expanded program will now notify commercial and industrial properties and larger multi-family buildings, along with continuing to send leak alerts to single and small multi-family properties and irrigation accounts.
With local communities continuing to struggle economically due to the devastating impacts of the coronavirus pandemic, the San Francisco Public Utilities Commission and the Office of the Treasurer & Tax Collector’s Financial Justice Project has embarked on an innovative pilot program to provide steep discounts on water and sewer bills to eligible customers.
The San Francisco Public Utilities Commission (SFPUC) is accepting bids for Renewable Energy Supplies and Stand-Alone Energy Storage for its CleanPowerSF program.