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If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
As part of our mission, the San Francisco Public Utilities Commission works with community and education organizations to create engaging programs that teach children to make sustainable choices in everyday life. We worked with the California Academy of Sciences on Tales from the Tap, an animated video conversation between two girls from San Francisco who talk about where our water comes from and why it's important to not waste it. The story is designed to teach elementary school students about how San Francisco’s water supply system works. It is told through the girls' perspective as they