Active Alerts

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts.
Marc Bura drove up to the intersection of 14th and Guerrero Streets on the afternoon of February 7, 2024, hopping out of his truck with more than his usual nimbleness. Staff from SFMTA and San Francisco Public Works had already cordoned off the area where the roadway collapsed into an underground void. Marc greeted former colleagues from his stints at both agencies. There was a sense of seriousness about the situation, but also the calm confidence of experienced professionals who know how to handle it.
SFPUC Releases Annual Water Quality Report, Which Highlights Nearly 100,000 Water Tests in One Year
The Paulsell Solar Energy Center in Stanislaus County will help ensure more reliable electricity for CleanPowerSF's 385,000 customers.
We are committed to being cost-effective and equitable for our customers. That’s why we recently undertook a review of all of those fees to see if they still align with the cost of providing that service. After that review, the San Francisco Public Utilities Commission approved eliminating some fees, keeping some the same, and increasing others. In some cases, the fee structures were also updated. These changes take effect July 1, 2024. You can see all the water, power, and sewer fees that will be in effect July 1, 2024 here: sfpuc.org/rates.
“To me, Asian American, Native Hawaiian, & Pacific Islander (AANHPI) Heritage Month is a time to uplift AANHPI voices and shine a light on the way members of the community have shaped the United States. I want to recognize our struggles, but also our joy, vibrancy, and achievements.”